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Shipping Policy

A Legal Disclaimer

Last Updated: December 2025

Thank you for shopping with Bulk Buddy Liquid Gold.
Please review our Shipping Policy before placing your order.

Order Processing Time

Orders are typically processed within 3–5 business days.
Processing times may be longer during:

  • Holidays

  • High-volume seasons

  • Restocks or back-orders

We do not ship on weekends or major holidays.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and carrier.
Estimated delivery times are provided by the carrier and may vary.

We cannot guarantee delivery dates.

Tracking Information

Once your order ships, you will receive an email with tracking information.
Tracking updates may take 24–48 hours to reflect movement.

Wrong Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address entered at checkout is correct and complete.

Bulk Buddy Liquid Gold is not responsible for:

  • Packages delivered to the wrong address

  • Additional shipping costs to resend a returned package

If the package is shipped to the wrong address due to customer error, no refund or replacement will be issued.

Lost, Stolen, or Missing Packages

Once a package is marked “Delivered” by the carrier, we are no longer responsible for its location or security.

Bulk Buddy Liquid Gold is not liable for:

  • Lost packages

  • Stolen packages

  • Packages that show “Delivered” but are not received

Customers must contact the shipping carrier directly to file a claim.

Damaged Packages

If your package arrives damaged due to carrier mishandling, please contact us within 48 hours with:

  • Photos of the damage

  • Photos of the packaging

  • Order number

We will assist you in filing a claim with the carrier.
We do not issue refunds or replacements ourselves.

International Shipping

At this time, we do not offer international shipping.
(If this changes, we will update our policy.)

Shipping Delays

We are not responsible for delays caused by:

  • Weather conditions

  • Carrier issues

  • Customs delays

  • Natural disasters

  • Incorrect addresses

  • Holiday volume

Once a package is shipped, shipping times are out of our control.

Contact Information

If you have questions about this Shipping Policy, contact us at:
info@bulkbuddys.com

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